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Beer Tent The general discussion forum, and the place to start a new "beer-tent-like" Piping Related discussion...

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Old 12-05-2012, 12:12 AM   #1
Alasdair MacDonald
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Location: United Kingdom
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Default Edinburgh Bagpipe Co Ltd

Hi

Anyone out there know what's happened to EBC Ltd under their new owner?
No website, no phones.
Anyone have any alternative contact information please?
Feel free to PM me if you prefer.
Many thanks for any help.

Alasdair
www.bagpipecovers.com
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Old 12-05-2012, 09:49 AM   #2
monkeyBoy
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Default Re: Edinburgh Bagpipe Co Ltd

maybe just a glitch the website seems to be working now

http://www.edinburghbagpipes.co.uk/

I haven't had any dealings with them recently, got an email from Pat a few months back saying they were going internet only, didn't realise there was a new owner.
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Old 12-05-2012, 10:48 AM   #3
Roddy Livingstone
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Default Re: Edinburgh Bagpipe Co Ltd

I have made numerous attempts to contact EBC's new owner regarding an order placed (and paid for) with the 'old' owner which the reincarnated business had agreed to honour. I have had no reply to either e-mails nor phone messages. I had also offered the new owner opportunities through the Scottish Piping Society of London which they expressed interest in and then did not respond to further approaches by the society. I am just reporting the facts as they affect me.
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Old 12-06-2012, 12:09 AM   #4
Alasdair MacDonald
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Default Re: Edinburgh Bagpipe Co Ltd

Thanks monkeyboy and yes, the site appears to back up and running.

I hear what you are saying Roddy and understand.

Louise, the new owner does seem "reluctant" to return calls or contact her suppliers so live in hope that someone perhaps down south and local, would know where they were now or have alternative contact info.
Thanks to all.

Alasdair
www.bagpipecovers.com
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Old 12-06-2012, 02:21 AM   #5
Wulls
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Default Re: Edinburgh Bagpipe Co Ltd

Quote:
Originally Posted by Roddy Livingstone View Post
I have made numerous attempts to contact EBC's new owner regarding an order placed (and paid for) with the 'old' owner which the reincarnated business had agreed to honour.
Roddy,
without delay contact your bank or credit card provider who you used to pay.....Next step is the cop shop..
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Old 12-11-2012, 07:33 AM   #6
Douglas R Gardiner
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Default Edinburgh Bagpipe Company Ltd

Anyone know who is running this company now?

I understand it may have been sold a while back.
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Old 04-09-2013, 09:10 AM   #7
Anguscam
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Default Re: Edinburgh Bagpipe Co Ltd

I wish I had visited this forum before parting with my hard earned cash. They don't respond to emails and their phone is always switched off.
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Old 06-07-2013, 03:02 PM   #8
fleece77
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Default Re: Edinburgh Bagpipe Co Ltd

Hi folks, I know I'm only a newb and apologies for ranting.
I'm so glad to have found this thread. I thought I was the only one ripped off by this company.
They have disappeared with a reasonable amount of money. I got trading standards involved as it appears that the website is still functional...
I stupidly left it too long to get my money back from paypal.
It used to be a decent company.
I have written a scathing post on the pipe band forums!!
Beware!
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Old 06-07-2013, 08:23 PM   #9
Wulls
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Default Edinburgh Bagpipe Co Ltd

I would actually suggest the police is a better bet at this stage.
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Old 06-08-2013, 02:16 AM   #10
Roddy Livingstone
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Default Re: Edinburgh Bagpipe Co Ltd

Perhaps if all of us 'injured parties' got together with our complaints - either to the local police for the area in which EBC trade
[Sussex Police Headquarters, Church Lane, Lewes, East Sussex, BN7 2DZ]
or the local trading standards department
[Trading Standards
St Mary's House,
52 St Leonards Road,
Eastbourne,
East Sussex BN21 3UU]

then there will be sufficient weight behind the problem for resources to be allocated into investigating what look like potentially fraudulent business practices. Even if we get little or no recompense, it may lead to a prosecution or at lease the company being struck off for misfeasance and prevent others from suffering the same financial losses which we have undergone.

I have spoken to several people who have considered taking legal action (both trade creditors and customers) but are put off by the cost to recover a comparatively small debt. Individually the debts are small but when added up, and allied to the unacceptable level of customer service the problems are significant.

PM me if you have any thoughts.
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